Fans First Playbook

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Fans First Playbook is an internal-style guide associated with Jesse Cole and the Savannah Bananas’ customer-focused entertainment philosophy. It presents stories and principles for putting fans at the center of an organization’s culture, service, and business decisions.

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1 episode featuring Fans First Playbook

Mick Unplugged
Jesse Cole turns fan-first values into a repeatable spectacle
The conversation shows how leaders can make culture tangible by designing around customer friction, modeling values, and treating failure as discovery.
Sep 21, 2026 · 39 min

1 episode featuring Fans First Playbook

Jesse Cole turns fan-first values into a repeatable spectacle