Crucial Conversations: Tools for Talking When Stakes Are High

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by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler · 2002

Crucial Conversations is a business and self-help book that provides tools and strategies for communicating effectively during high-stakes, emotionally charged situations. It focuses on how to keep dialogue open, build safety, and achieve productive outcomes when opinions vary and emotions run strong.

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1 episode featuring Crucial Conversations: Tools for Talking When Stakes Are High

Lenny's Podcast: Product | Career | Growth
Anthropic product leader explains how AI is rewriting the product management playbook
As artificial intelligence advances, the product management discipline is undergoing a fundamental shift from writing static specifications to designing dynamic evaluation systems.
Jul 26, 2026 · 1h 34m

1 episode featuring Crucial Conversations: Tools for Talking When Stakes Are High

Anthropic product leader explains how AI is rewriting the product management playbook