Congrats. You've Been Promoted: The Essential Guide for New Leaders and Their Teams to Succeed

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by Noel Massie · 2025

A practical leadership guide for people newly promoted into management and for the teams they lead. Drawing on Noel Massie’s executive experience, it focuses on helping new leaders transition effectively, build trust, and create the conditions for team success.

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1 episode featuring Congrats. You've Been Promoted: The Essential Guide for New Leaders and Their Teams to Succeed

We Fixed It, You're Welcome
UPS Rebuilds Its Operating Model Around Local Judgment
UPS’s restructuring tests whether a century-old operating culture can adapt to lower volume, changing customer dependence, and sustained cost pressure.
Sep 16, 2026 · 46 min

1 episode featuring Congrats. You've Been Promoted: The Essential Guide for New Leaders and Their Teams to Succeed

UPS Rebuilds Its Operating Model Around Local Judgment